{"ExceptionEventRequest":{"ErrorLogEvents":{"ErrorLogEvent":[{"Exception_Id":"0.90467220717125IqhMtvu","Exception_Datetime":"12/11/2025 12:03:55 PM","LogEvent":"MobileControl : TaskDetailsActivity","LogDescription":"Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{2580fcb u0a176 SVC bg:+2m19s479ms idle change:idle|procstate procs:0 seq(186148,184439)}","StackTrace":"Exception Runtime: Unhandled Exception UI Thread : at Java.Interop.JniEnvironment+InstanceMethods.CallNonvirtualObjectMethod (Java.Interop.JniObjectReference instance, Java.Interop.JniObjectReference type, Java.Interop.JniMethodInfo method, Java.Interop.JniArgumentValue* args) [0x00089] in \u003cc34491803ff546ee872dca4da47bdc7b\u003e:0 \n at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualObjectMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x0005d] in \u003cc34491803ff546ee872dca4da47bdc7b\u003e:0 \n at Android.Content.ContextWrapper.StartService (Android.Content.Intent service) [0x00031] in \u003c56a61e37664544be88a17b955ab4350f\u003e:0 \n at FMO_Mobile.Utils.InitiateDDEventUpload (Android.Content.Context context) [0x00012] in \u003c25d7af016d28448599207178020b3c7f\u003e:0 \n at FMO_Mobile.EventUploaderService.OnHandleIntent (Android.Content.Intent intent) [0x00008] in \u003c25d7af016d28448599207178020b3c7f\u003e:0 \n at Android.App.IntentService.n_OnHandleIntent_Landroid_content_Intent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_intent) [0x00011] in \u003c56a61e37664544be88a17b955ab4350f\u003e:0 \n at (wrapper dynamic-method) System.Object.35(intptr,intptr,intptr)\n --- End of managed Java.Lang.RuntimeException stack trace ---\nandroid.app.BackgroundServiceStartNotAllowedException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{2580fcb u0a176 SVC bg:+2m19s479ms idle change:idle|procstate procs:0 seq(186148,184439)}\n\tat android.app.ContextImpl.startServiceCommon(ContextImpl.java:1908)\n\tat android.app.ContextImpl.startService(ContextImpl.java:1864)\n\tat android.content.ContextWrapper.startService(ContextWrapper.java:817)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.n_onHandleIntent(Native Method)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.onHandleIntent(EventUploaderService.java:39)\n\tat android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:78)\n\tat android.os.Handler.dispatchMessage(Handler.java:106)\n\tat android.os.Looper.loopOnce(Looper.java:201)\n\tat android.os.Looper.loop(Looper.java:288)\n\tat android.os.HandlerThread.run(HandlerThread.java:67)\n","LogEventType":"Exception","LogEventName":"MobileControl Version: 6.9.6.3","Comments":"Java.Lang.RuntimeException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{2580fcb u0a176 SVC bg:+2m19s479ms idle change:idle|procstate procs:0 seq(186148,184439)}\n at Java.Interop.JniEnvironment+InstanceMethods.CallNonvirtualObjectMethod (Java.Interop.JniObjectReference instance, Java.Interop.JniObjectReference type, Java.Interop.JniMethodInfo method, Java.Interop.JniArgumentValue* args) [0x00089] in \u003cc34491803ff546ee872dca4da47bdc7b\u003e:0 \n at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualObjectMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x0005d] in \u003cc34491803ff546ee872dca4da47bdc7b\u003e:0 \n at Android.Content.ContextWrapper.StartService (Android.Content.Intent service) [0x00031] in \u003c56a61e37664544be88a17b955ab4350f\u003e:0 \n at FMO_Mobile.Utils.InitiateDDEventUpload (Android.Content.Context context) [0x00012] in \u003c25d7af016d28448599207178020b3c7f\u003e:0 \n at FMO_Mobile.EventUploaderService.OnHandleIntent (Android.Content.Intent intent) [0x00008] in \u003c25d7af016d28448599207178020b3c7f\u003e:0 \n at Android.App.IntentService.n_OnHandleIntent_Landroid_content_Intent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_intent) [0x00011] in \u003c56a61e37664544be88a17b955ab4350f\u003e:0 \n at (wrapper dynamic-method) System.Object.35(intptr,intptr,intptr)\n --- End of managed Java.Lang.RuntimeException stack trace ---\nandroid.app.BackgroundServiceStartNotAllowedException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{2580fcb u0a176 SVC bg:+2m19s479ms idle change:idle|procstate procs:0 seq(186148,184439)}\n\tat android.app.ContextImpl.startServiceCommon(ContextImpl.java:1908)\n\tat android.app.ContextImpl.startService(ContextImpl.java:1864)\n\tat android.content.ContextWrapper.startService(ContextWrapper.java:817)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.n_onHandleIntent(Native Method)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.onHandleIntent(EventUploaderService.java:39)\n\tat android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:78)\n\tat android.os.Handler.dispatchMessage(Handler.java:106)\n\tat android.os.Looper.loopOnce(Looper.java:201)\n\tat android.os.Looper.loop(Looper.java:288)\n\tat android.os.HandlerThread.run(HandlerThread.java:67)\n","ReferenceNumber":"Blackview BV4800","Waybill":null,"Parcel":null}]}}} {"ExceptionEventRequest":{"ErrorLogEvents":{"ErrorLogEvent":[{"Exception_Id":"0.9046722071712iEiETugC","Exception_Datetime":"12/11/2025 12:03:55 PM","LogEvent":"MobileControl : TaskDetailsActivity","LogDescription":"Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{2580fcb u0a176 SVC bg:+2m19s479ms idle change:idle|procstate procs:0 seq(186148,184439)}","StackTrace":"Runtime Terminating: Unhandled Exception Background Thread : at Java.Interop.JniEnvironment+InstanceMethods.CallNonvirtualObjectMethod (Java.Interop.JniObjectReference instance, Java.Interop.JniObjectReference type, Java.Interop.JniMethodInfo method, Java.Interop.JniArgumentValue* args) [0x00089] in \u003cc34491803ff546ee872dca4da47bdc7b\u003e:0 \n at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualObjectMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x0005d] in \u003cc34491803ff546ee872dca4da47bdc7b\u003e:0 \n at Android.Content.ContextWrapper.StartService (Android.Content.Intent service) [0x00031] in \u003c56a61e37664544be88a17b955ab4350f\u003e:0 \n at FMO_Mobile.Utils.InitiateDDEventUpload (Android.Content.Context context) [0x00012] in \u003c25d7af016d28448599207178020b3c7f\u003e:0 \n at FMO_Mobile.EventUploaderService.OnHandleIntent (Android.Content.Intent intent) [0x00008] in \u003c25d7af016d28448599207178020b3c7f\u003e:0 \n at Android.App.IntentService.n_OnHandleIntent_Landroid_content_Intent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_intent) [0x00011] in \u003c56a61e37664544be88a17b955ab4350f\u003e:0 \n at (wrapper dynamic-method) System.Object.35(intptr,intptr,intptr)\n --- End of managed Java.Lang.RuntimeException stack trace ---\nandroid.app.BackgroundServiceStartNotAllowedException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{2580fcb u0a176 SVC bg:+2m19s479ms idle change:idle|procstate procs:0 seq(186148,184439)}\n\tat android.app.ContextImpl.startServiceCommon(ContextImpl.java:1908)\n\tat android.app.ContextImpl.startService(ContextImpl.java:1864)\n\tat android.content.ContextWrapper.startService(ContextWrapper.java:817)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.n_onHandleIntent(Native Method)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.onHandleIntent(EventUploaderService.java:39)\n\tat android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:78)\n\tat android.os.Handler.dispatchMessage(Handler.java:106)\n\tat android.os.Looper.loopOnce(Looper.java:201)\n\tat android.os.Looper.loop(Looper.java:288)\n\tat android.os.HandlerThread.run(HandlerThread.java:67)\n","LogEventType":"Exception","LogEventName":"MobileControl Version: 6.9.6.3","Comments":"True","ReferenceNumber":"Blackview BV4800","Waybill":null,"Parcel":null}]}}}