{"ExceptionEventRequest":{"ErrorLogEvents":{"ErrorLogEvent":[{"Exception_Id":"0.0724736062106cgJEoe1o","Exception_Datetime":"2/5/2026 8:13:22 AM","LogEvent":"MobileControl : DashboardActivity","LogDescription":"Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{e1c6ffd u0a158 SVC  bg:+1m0s38ms idle change:idle procs:1 seq(102,102,102)}","StackTrace":"Exception Runtime: Unhandled Exception UI Thread :   at Java.Interop.JniEnvironment+InstanceMethods.CallNonvirtualObjectMethod (Java.Interop.JniObjectReference instance, Java.Interop.JniObjectReference type, Java.Interop.JniMethodInfo method, Java.Interop.JniArgumentValue* args) [0x00089] in \u003c0608f333c83943e490b42dca27bc2ef6\u003e:0 \n  at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualObjectMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x0005d] in \u003c0608f333c83943e490b42dca27bc2ef6\u003e:0 \n  at Android.Content.ContextWrapper.StartService (Android.Content.Intent service) [0x00031] in \u003cff3932bfba8847c79c77b5af13e00801\u003e:0 \n  at FMO_Mobile.Utils.InitiateDDEventUpload (Android.Content.Context context) [0x00012] in \u003cfa64821468b84bd59337a079c47808ed\u003e:0 \n  at FMO_Mobile.EventUploaderService.OnHandleIntent (Android.Content.Intent intent) [0x00008] in \u003cfa64821468b84bd59337a079c47808ed\u003e:0 \n  at Android.App.IntentService.n_OnHandleIntent_Landroid_content_Intent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_intent) [0x00011] in \u003cff3932bfba8847c79c77b5af13e00801\u003e:0 \n  at (wrapper dynamic-method) System.Object.34(intptr,intptr,intptr)\n  --- End of managed Java.Lang.RuntimeException stack trace ---\njava.lang.IllegalStateException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{e1c6ffd u0a158 SVC  bg:+1m0s38ms idle change:idle procs:1 seq(102,102,102)}\n\tat android.app.ContextImpl.startServiceCommon(ContextImpl.java:1617)\n\tat android.app.ContextImpl.startService(ContextImpl.java:1572)\n\tat android.content.ContextWrapper.startService(ContextWrapper.java:669)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.n_onHandleIntent(Native Method)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.onHandleIntent(EventUploaderService.java:39)\n\tat android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:78)\n\tat android.os.Handler.dispatchMessage(Handler.java:107)\n\tat android.os.Looper.loop(Looper.java:214)\n\tat android.os.HandlerThread.run(HandlerThread.java:67)\n","LogEventType":"Exception","LogEventName":"MobileControl Version: 6.9.9.8","Comments":"Java.Lang.RuntimeException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{e1c6ffd u0a158 SVC  bg:+1m0s38ms idle change:idle procs:1 seq(102,102,102)}\n  at Java.Interop.JniEnvironment+InstanceMethods.CallNonvirtualObjectMethod (Java.Interop.JniObjectReference instance, Java.Interop.JniObjectReference type, Java.Interop.JniMethodInfo method, Java.Interop.JniArgumentValue* args) [0x00089] in \u003c0608f333c83943e490b42dca27bc2ef6\u003e:0 \n  at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualObjectMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x0005d] in \u003c0608f333c83943e490b42dca27bc2ef6\u003e:0 \n  at Android.Content.ContextWrapper.StartService (Android.Content.Intent service) [0x00031] in \u003cff3932bfba8847c79c77b5af13e00801\u003e:0 \n  at FMO_Mobile.Utils.InitiateDDEventUpload (Android.Content.Context context) [0x00012] in \u003cfa64821468b84bd59337a079c47808ed\u003e:0 \n  at FMO_Mobile.EventUploaderService.OnHandleIntent (Android.Content.Intent intent) [0x00008] in \u003cfa64821468b84bd59337a079c47808ed\u003e:0 \n  at Android.App.IntentService.n_OnHandleIntent_Landroid_content_Intent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_intent) [0x00011] in \u003cff3932bfba8847c79c77b5af13e00801\u003e:0 \n  at (wrapper dynamic-method) System.Object.34(intptr,intptr,intptr)\n  --- End of managed Java.Lang.RuntimeException stack trace ---\njava.lang.IllegalStateException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{e1c6ffd u0a158 SVC  bg:+1m0s38ms idle change:idle procs:1 seq(102,102,102)}\n\tat android.app.ContextImpl.startServiceCommon(ContextImpl.java:1617)\n\tat android.app.ContextImpl.startService(ContextImpl.java:1572)\n\tat android.content.ContextWrapper.startService(ContextWrapper.java:669)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.n_onHandleIntent(Native Method)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.onHandleIntent(EventUploaderService.java:39)\n\tat android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:78)\n\tat android.os.Handler.dispatchMessage(Handler.java:107)\n\tat android.os.Looper.loop(Looper.java:214)\n\tat android.os.HandlerThread.run(HandlerThread.java:67)\n","ReferenceNumber":"Blackview BV4900Pro","Waybill":null,"Parcel":null}]}}}
{"ExceptionEventRequest":{"ErrorLogEvents":{"ErrorLogEvent":[{"Exception_Id":"0.0724736062106y050kFbI","Exception_Datetime":"2/5/2026 8:13:22 AM","LogEvent":"MobileControl : DashboardActivity","LogDescription":"Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{e1c6ffd u0a158 SVC  bg:+1m0s38ms idle change:idle procs:1 seq(102,102,102)}","StackTrace":"Runtime Terminating: Unhandled Exception Background Thread :   at Java.Interop.JniEnvironment+InstanceMethods.CallNonvirtualObjectMethod (Java.Interop.JniObjectReference instance, Java.Interop.JniObjectReference type, Java.Interop.JniMethodInfo method, Java.Interop.JniArgumentValue* args) [0x00089] in \u003c0608f333c83943e490b42dca27bc2ef6\u003e:0 \n  at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualObjectMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x0005d] in \u003c0608f333c83943e490b42dca27bc2ef6\u003e:0 \n  at Android.Content.ContextWrapper.StartService (Android.Content.Intent service) [0x00031] in \u003cff3932bfba8847c79c77b5af13e00801\u003e:0 \n  at FMO_Mobile.Utils.InitiateDDEventUpload (Android.Content.Context context) [0x00012] in \u003cfa64821468b84bd59337a079c47808ed\u003e:0 \n  at FMO_Mobile.EventUploaderService.OnHandleIntent (Android.Content.Intent intent) [0x00008] in \u003cfa64821468b84bd59337a079c47808ed\u003e:0 \n  at Android.App.IntentService.n_OnHandleIntent_Landroid_content_Intent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_intent) [0x00011] in \u003cff3932bfba8847c79c77b5af13e00801\u003e:0 \n  at (wrapper dynamic-method) System.Object.34(intptr,intptr,intptr)\n  --- End of managed Java.Lang.RuntimeException stack trace ---\njava.lang.IllegalStateException: Not allowed to start service Intent { cmp=com.dovetail.fmo.mobile/md536570d60a06d23fa3ec475107acf64fe.DDEventUploaderService }: app is in background uid UidRecord{e1c6ffd u0a158 SVC  bg:+1m0s38ms idle change:idle procs:1 seq(102,102,102)}\n\tat android.app.ContextImpl.startServiceCommon(ContextImpl.java:1617)\n\tat android.app.ContextImpl.startService(ContextImpl.java:1572)\n\tat android.content.ContextWrapper.startService(ContextWrapper.java:669)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.n_onHandleIntent(Native Method)\n\tat md536570d60a06d23fa3ec475107acf64fe.EventUploaderService.onHandleIntent(EventUploaderService.java:39)\n\tat android.app.IntentService$ServiceHandler.handleMessage(IntentService.java:78)\n\tat android.os.Handler.dispatchMessage(Handler.java:107)\n\tat android.os.Looper.loop(Looper.java:214)\n\tat android.os.HandlerThread.run(HandlerThread.java:67)\n","LogEventType":"Exception","LogEventName":"MobileControl Version: 6.9.9.8","Comments":"True","ReferenceNumber":"Blackview BV4900Pro","Waybill":null,"Parcel":null}]}}}
{"ExceptionEventRequest":{"ErrorLogEvents":{"ErrorLogEvent":[{"Exception_Id":"0.90159550632287LakJ9KV","Exception_Datetime":"2/5/2026 3:40:47 PM","LogEvent":"MobileControl : CameraActivity","LogDescription":"Could not find a part of the path \"/storage/emulated/0/MobileControl/camera1/camera1639059028403356980.jpg\".","StackTrace":"Exception Runtime: Unhandled Exception UI Thread :   at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x0017d] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean isAsync, System.Boolean anonymous) [0x00000] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access) [0x00000] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at (wrapper remoting-invoke-with-check) System.IO.FileStream..ctor(string,System.IO.FileMode,System.IO.FileAccess)\n  at FMO_Mobile.Utils.ImagetoByteBase64 (System.String path) [0x00001] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity.SaveCaptureEventDataToDb (System.String photoImage, System.String miscellaneousId, System.String eventId) [0x00034] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity.SavePhotoToDatabase () [0x00043] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity+CaptureAsyncTask.DoInBackground (Java.Lang.Object[] params) [0x00001] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at Android.OS.AsyncTask.n_DoInBackground_arrayLjava_lang_Object_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native__params) [0x00020] in \u003c0b84239b66a64f968b83426e823fd8b6\u003e:0 \n  at (wrapper dynamic-method) System.Object.60(intptr,intptr,intptr)","LogEventType":"Exception","LogEventName":"MobileControl Version: 6.9.6.6","Comments":"System.IO.DirectoryNotFoundException: Could not find a part of the path \"/storage/emulated/0/MobileControl/camera1/camera1639059028403356980.jpg\".\n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x0017d] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean isAsync, System.Boolean anonymous) [0x00000] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access) [0x00000] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at (wrapper remoting-invoke-with-check) System.IO.FileStream..ctor(string,System.IO.FileMode,System.IO.FileAccess)\n  at FMO_Mobile.Utils.ImagetoByteBase64 (System.String path) [0x00001] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity.SaveCaptureEventDataToDb (System.String photoImage, System.String miscellaneousId, System.String eventId) [0x00034] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity.SavePhotoToDatabase () [0x00043] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity+CaptureAsyncTask.DoInBackground (Java.Lang.Object[] params) [0x00001] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at Android.OS.AsyncTask.n_DoInBackground_arrayLjava_lang_Object_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native__params) [0x00020] in \u003c0b84239b66a64f968b83426e823fd8b6\u003e:0 \n  at (wrapper dynamic-method) System.Object.60(intptr,intptr,intptr)","ReferenceNumber":"Blackview BV4900Pro","Waybill":null,"Parcel":null}]}}}
{"ExceptionEventRequest":{"ErrorLogEvents":{"ErrorLogEvent":[{"Exception_Id":"0.9015955063228TX1sbBQ3","Exception_Datetime":"2/5/2026 3:40:47 PM","LogEvent":"MobileControl : CameraActivity","LogDescription":"An error occurred while executing doInBackground()","StackTrace":"Runtime Terminating: Unhandled Exception Background Thread : \n  --- End of managed Java.Lang.RuntimeException stack trace ---\njava.lang.RuntimeException: An error occurred while executing doInBackground()\n\tat android.os.AsyncTask$4.done(AsyncTask.java:415)\n\tat java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:434)\n\tat java.util.concurrent.FutureTask.setException(FutureTask.java:303)\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:322)\n\tat android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:305)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1154)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:652)\n\tat java.lang.Thread.run(Thread.java:1563)\nCaused by: android.runtime.JavaProxyThrowable: System.IO.DirectoryNotFoundException: Could not find a part of the path \"/storage/emulated/0/MobileControl/camera1/camera1639059028403356980.jpg\".\n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x0017d] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean isAsync, System.Boolean anonymous) [0x00000] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access) [0x00000] in \u003cab09f3ad11bd4d6fa15fa858276b21bf\u003e:0 \n  at (wrapper remoting-invoke-with-check) System.IO.FileStream..ctor(string,System.IO.FileMode,System.IO.FileAccess)\n  at FMO_Mobile.Utils.ImagetoByteBase64 (System.String path) [0x00001] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity.SaveCaptureEventDataToDb (System.String photoImage, System.String miscellaneousId, System.String eventId) [0x00034] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity.SavePhotoToDatabase () [0x00043] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at FMO_Mobile.ProdActivities.ProdCapturePhotoActivity+CaptureAsyncTask.DoInBackground (Java.Lang.Object[] params) [0x00001] in \u003c040cfb5efa5f444ba1f7415ad991b2df\u003e:0 \n  at Android.OS.AsyncTask.n_DoInBackground_arrayLjava_lang_Object_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native__params) [0x00020] in \u003c0b84239b66a64f968b83426e823fd8b6\u003e:0 \n  at (wrapper dynamic-method) System.Object.60(intptr,intptr,intptr)\n\tat md542b3c47f310f263f2deb69d3fc096d10.ProdCapturePhotoActivity_CaptureAsyncTask.n_doInBackground(Native Method)\n\tat md542b3c47f310f263f2deb69d3fc096d10.ProdCapturePhotoActivity_CaptureAsyncTask.doInBackground(ProdCapturePhotoActivity_CaptureAsyncTask.java:46)\n\tat android.os.AsyncTask$3.call(AsyncTask.java:394)\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:317)\n\t... 4 more\n","LogEventType":"Exception","LogEventName":"MobileControl Version: 6.9.6.6","Comments":"True","ReferenceNumber":"Blackview BV4900Pro","Waybill":null,"Parcel":null}]}}}